Statuspage

Statuspage by Atlassian is a powerful incident communication tool designed to help businesses communicate real-time status updates to their users. It enables support and IT teams to reduce duplicate support tickets and streamline customer communication during incidents. With Statuspage, DevOps and IT teams can display the status of each part of their service, including integration with over 150 third-party components like Stripe, Mailgun, Shopify, and PagerDuty. This ensures that users are kept informed from the 'investigating' phase through to 'resolved'.

Statuspage integrates seamlessly with a variety of monitoring, alerting, chat, and help desk tools, making it an efficient component of any incident management process. It also offers features like pre-written templates and tight integrations with incident management tools, simplifying incident communication for incident response teams. Marketing and sales teams can leverage Statuspage to showcase reliability to current and prospective customers by displaying historical uptime data.

Trusted by thousands of companies, including DigitalOcean, Dropbox, and Intercom, Statuspage is a testament to its effectiveness in reducing ticket volume during incidents and enhancing communication transparency.