AWS End User Messaging

AWS End User Messaging empowers developers to integrate scalable and reliable messaging capabilities into their applications. This service enables the delivery of time-sensitive alerts, one-time passwords, and two-way communications, ensuring messages reach local or global destinations across multiple channels such as SMS, MMS, WhatsApp, push notifications, and text-to-voice. By connecting applications directly to end-users through trusted channels, AWS End User Messaging enhances communication strategies for businesses of all sizes.

• Verifications: Strengthen account security and streamline user onboarding with one-time password (OTP) verifications via SMS or WhatsApp, supporting multi-factor authentication and reducing fraud.
• Notifications: Communicate urgent information, alerts, and reminders to broad or targeted audiences using SMS, WhatsApp, or push notifications, all managed from a unified platform.
• Conversations: Enable bi-directional messaging with customers through two-way SMS or WhatsApp, fostering interactive engagement and customer support. Availability varies by country and region.
• Promotions: Deliver marketing and sales messages instantly using SMS, WhatsApp, and multimedia, helping businesses drive revenue and customer engagement at scale.
• Global Scale and Reliability: AWS End User Messaging offers the flexibility, resiliency, and reach required to deliver messages to key geographies, supporting business growth and operational continuity.
• Regulatory Compliance: The service supports regulatory requirements and frameworks, helping businesses maintain message integrity and build trust with end users.
• Integration and Insights: Seamlessly integrate with other AWS services for unified workflows, analytics, and insights, enabling faster application development and optimized communications.

AWS End User Messaging is designed to help organizations optimize their communications, safeguard their messaging, and deliver messages at scale with confidence.