Where Element's free tier stops
Element Element's free offering stops being the right fit when you want a managed cloud plan rather than a self-hosted community edition. The free tier gives you the app, unlimited data history, end-to-end encryption by default, cross-signed device verification, private invite-only rooms, rich messaging and collaboration features, Element Call for 1:1 and group calls, and access on major desktop, browser, and mobile platforms. The catch is that the published free package is the Community edition, which is self-hosted and described as covering only 1 to 100 users. If you need hosted operations or growth beyond that shape, you are already outside the free tier's design.
Switch table
| Element | Gitter | Webex | Stream | Flock | Pumble | ConnectyCube | |
|---|---|---|---|---|---|---|---|
| Users | 1-100 | Not specified | Up to 100 attendees per meeting | 1,000 monthly active users | Not specified | Unlimited users | Up to 1,000 users per account |
| Message history | Unlimited data history | Not specified | Unlimited messaging | Not specified | 10,000 searchable messages | Unlimited message history | 1 month retention policy |
| Channels or rooms | Private invite-only rooms | Public conversations and private conversations | Not specified | Not specified | 10 public channels | Unlimited channels | Not specified |
| Storage | Not specified | Not specified | Not specified | Not specified | 5 GB total storage per team | 10 GB storage per workspace | 5 GB storage limit |
| Calls included | Voice and video calls with Element Call for 1:1 and group chat | Not specified | Unlimited meetings up to 40 minutes per meeting | Not specified | 1-1 video calls | 1:1 voice and video meetings | P2P audio/video calls |
| Card required | - | No | Unknown | No | No | No | Unknown |
| First paid tier | - | No paid tiers listed | Webex Enterprise, varies by usage | Start, $399/month | Pro, varies by usage | Pro, $2.49 per seat/month | Hobby, $39/month |
The alternatives
Gitter
FTV 90 / 100Gitter is entirely free for all public conversations and all private conversations, so there is no visible usage cap to work around on the core chat surface. It is built around Matrix, which means people can use the Gitter web app or any Matrix client to reach the same rooms. For teams that want a simple community chat home with public and private rooms and do not want to run their own server, the free offer is straightforward. It is best when the main goal is running discussions rather than managing a self-hosted deployment.
- Beats Element: Managed access to public and private conversations without running your own homeserver.
- Falls short: It does not give you Element's self-hosted community edition or its broader enterprise deployment shape.
- Who should switch: Switch to Gitter if you want a Matrix-based chat home that stays free without self-hosting.
Webex
FTV 58 / 100Webex's free plan covers unlimited meetings with a 40-minute cap per meeting, up to 100 attendees, screen sharing with annotation, unlimited whiteboards, local recording, calendar service integration, advanced noise cancellation, unlimited messaging, Vidcast video creation, advanced security, leading app integrations, and basic support. That makes it a broad collaboration bundle rather than a chat-first system. Compared with Element, the main attraction is the built-in meetings workflow and the fact that the service is hosted for you. It is a better fit when your team needs scheduled meetings and collaboration tools in one place.
- Beats Element: Built-in meetings, whiteboards, recording, and scheduling in a hosted product.
- Falls short: It does not offer Element's self-hosted, air-gapped, Matrix-based deployment model.
- Who should switch: Switch to Webex if your team wants hosted collaboration with meetings as a first-class free feature.
Stream
FTV 79 / 100Stream's free Build plan includes all Chat features, 1,000 monthly active users, 100 concurrent connections, community support, and no credit card requirement. That is a useful fit for product teams embedding chat into an app rather than adopting a standalone team messenger. The free plan is clearly capped, but it gives developers a ready-made API and SDK layer for realtime chat instead of infrastructure to operate. It is strongest when you want to ship chat features quickly and keep initial overhead low. If you are building an app and want a hosted chat backend, Stream is the closest developer-centric option here.
- Beats Element: Developer-friendly hosted chat APIs and SDKs with a small free usage allowance.
- Falls short: It does not replace Element's full end-user messaging app, encryption-first workspace, or self-hosted control.
- Who should switch: Switch to Stream if you are embedding chat into software and want a free API plan first.
Flock
FTV 51 / 100Flock's free tier includes unlimited 1-1 and group messages, 10,000 searchable messages, 10 public channels, 5 GB total storage per team, a single team admin, and 1-1 video calls. It is a conventional team chat workspace with clear limits, which can be easier to adopt than a self-hosted deployment. The free plan is best for small teams that want a shared workspace and can live within fixed storage and history ceilings. Compared with Element, Flock is the more guided, hosted option, but it gives up the unlimited-history, self-hosted model that Element's community edition is built around.
- Beats Element: Simple hosted team chat with a defined free workspace limit and built-in calling.
- Falls short: It falls short on unlimited history and the self-hosted, open-source deployment model.
- Who should switch: Switch to Flock if you want a small hosted workspace and do not need to operate your own server.
Pumble
FTV 52 / 100Pumble's free plan is perpetual and includes unlimited users, unlimited message history, unlimited channels, voice and video messages, 1:1 voice and video meetings, native Clockify and Plaky integrations, Slack import, 10 GB storage per workspace, export from public channels, quote messages, and up to 3 apps and integrations. For small teams that want a hosted chat app with generous baseline limits, it is a strong low-friction option. Its free tier is especially appealing when you care about unlimited users and message history but do not want to self-host. It is most attractive as a ready-to-use team workspace.
- Beats Element: Hosted team chat with unlimited users, unlimited history, and a clear free workspace.
- Falls short: It does not match Element's self-hosted, air-gapped, or Matrix-native deployment flexibility.
- Who should switch: Switch to Pumble if you want hosted chat with generous free limits and minimal setup.
ConnectyCube
FTV 58 / 100ConnectyCube's free plan includes public cloud hosting, up to 1,000 users per account, 5 GB storage, a 1 month retention policy, P2P audio/video calls, client-side video recording, and community support via GitHub and Stack Overflow. It is aimed at developers who want to add chat and calling into their own products with a hosted backend. The free tier is useful as a starter environment when you need a messaging and calling SDK rather than a full team chat app. Compared with Element, it trades workspace features for development flexibility and a managed cloud entry point.
- Beats Element: Hosted SDK-based messaging and calling for app builders, with a defined free quota.
- Falls short: It does not provide Element's full team chat interface, end-to-end collaboration set, or self-hosted control.
- Who should switch: Switch to ConnectyCube if you are building in-app chat and calling features instead of choosing a team messenger.
Two quick picks
Pumble
Pumble is the closest drop-in for a typical team chat switch because it keeps the same broad workspace feel, offers unlimited users and message history on the free plan, and does not require self-hosting. That makes migration simpler for teams that mostly want a ready-made chat app with channels and calls.
Gitter
Gitter offers the most free headroom because both public and private conversations are entirely free with no stated usage cap. If a builder only needs chat spaces and wants to avoid thinking about quotas, it leaves the most room before any paid decision.
Frequently asked questions
Which alternative is closest if I want a hosted chat app, not self-hosting?
Pumble is usually the closest fit for hosted team chat, with unlimited users and history on the free plan and no need to operate your own server.
Which alternative is best for developer communities using Matrix?
Gitter is the most natural fit because it is built on Matrix and keeps both public and private conversations entirely free.
Which alternative is best if I need meetings rather than just chat?
Webex is the strongest meetings-first option here because the free plan includes unlimited meetings with a 40-minute cap, whiteboards, recording, and messaging.
Which alternative is best for building chat into my own product?
Stream and ConnectyCube are the developer-focused options. Stream is better for chat APIs with a free MAU allowance, while ConnectyCube adds chat and calling SDKs with hosted storage and retention limits.
Bottom line
For the common case, Pumble is the best alternative to try first. It keeps the feel of a normal team chat workspace, stays free with unlimited users and unlimited message history, and avoids the operational overhead of running your own Element homeserver. If your team wants a hosted replacement with the least friction, Pumble is the cleanest switch. If you mainly want the most open-ended free room to grow, Gitter is the better choice, but Pumble is the safer default for most teams.
Read the full listing for Element. Scores use the FTV methodology at /ftv. Browse more alternatives on /alternatives, or head-to-head comparisons on /compare.