Where Gitter's free tier stops
Gitter Gitter's free tier stops at being entirely free for public conversations and entirely free for private conversations. That means the free offering covers the core room experience, but the provided free-tier items do not add any stated limits for retention, seats, integrations, files, calls, or API usage. If your team needs more than basic conversation access, or you want a product whose free plan clearly spells out extra collaboration capacity, you will need to compare alternatives instead of relying on Gitter's own free-tier description.
Switch table
| Gitter | Element | Braid | Stream | Chanty | Pumble | Twist | |
|---|---|---|---|---|---|---|---|
| history retention | Not stated | Unlimited data history | Unlimited history | Not stated | Unlimited searchable history | Unlimited message history | Up to 1 month of comments and messages |
| users or accounts | Not stated | 1-100 users in the free Community edition | Unlimited users | 1,000 monthly active users | Up to 5 team members | Unlimited users | Up to 500 internal member accounts |
| integrations | Not stated | Not stated | Unlimited integrations | Not stated | Up to 10 integrations | Up to 3 apps and integrations | Up to 5 integrations |
| storage | Not stated | Not stated | Not stated | Not stated | 20 GB file storage per team | 10 GB storage per workspace | Up to 5 GB file storage |
| voice and video calls | Not stated | 1:1 and group voice and video calls | Not stated | Chat features include voice and audio calling in the platform description | Unlimited one-on-one audio and video calls | 1:1 voice and video meetings | Not stated |
| guest access | Private conversations supported | Private invite-only rooms | Public access community group | Not stated | 1 guest user and 1 multi-conversation guest | Not stated | Up to 500 external guest accounts |
| Card required | - | No | No | No | Unknown | No | Unknown |
| First paid tier | - | Element Server Suite Pro, priced per seat/month | Team, 30 day free trial then pick your own price | Start, $399.00 USD/mo billed annually | Business, $3 user/month | Pro, $2.49 per seat/month billed annually | Unlimited, US$6 per user per month |
The alternatives
Element
FTV 100 / 100Element is free to use and gives access to the app with unlimited data history, end-to-end encryption by default, cross-signed device verification, private invite-only rooms, and messaging features like threads, read receipts, attachments, voice messages, polls, emojis, and reactions. It also includes collaboration features such as embedded links, share-to capabilities, file sharing, and integrations, plus voice and video calls with Element Call for 1:1 and group chat. It runs across desktop, browser, and mobile, so teams can keep the same Matrix-based workflow on many devices without paying for core chat access.
- Beats Gitter: Unlimited data history
- Falls short: The free offering is the app and features, but it is not described as an always-free hosted service for public and private conversations in the same way as Gitter.
- Who should switch: Switch to Element if your main problem is retaining chat history and you want more built-in collaboration features on the free plan.
Braid
FTV 37 / 100Braid's free forever community group is for open public groups and includes unlimited users, unlimited history, and unlimited integrations. That makes it straightforward for communities that expect growth and want to keep conversation records without worrying about a cap on users or history. The free plan is centered on public access, so it is a strong fit for open groups that want to organize chat around a community rather than around a single developer room. If you want a no-cost space with clearly stated unlimited capacity on the core axes, Braid keeps the promise simple.
- Beats Gitter: Unlimited users
- Falls short: It only covers a free forever community group with public access, so it is less suitable when you need private conversations.
- Who should switch: Switch to Braid if you are running an open community and want unlimited users and history on a free plan.
Stream
FTV 79 / 100Stream's free plan includes all Chat features, 1,000 monthly active users, 100 concurrent connections, community support, and no credit card required. For builders shipping a product chat experience, that gives you a concrete free allowance with published usage limits and a path to test real traffic. It is not a hosted community room product in the same way as Gitter, but it is useful when you need chat infrastructure and want to stay inside a free cap before scaling. The free plan is especially clear about capacity, which makes planning easier.
- Beats Gitter: 1,000 monthly active users
- Falls short: It is an API platform for building chat, not a ready-made developer community room service.
- Who should switch: Switch to Stream if you are building chat into your own app and want a free API quota instead of a hosted chat room.
Chanty
FTV 39 / 100Chanty's free plan includes unlimited public and private chats, unlimited announcement channels, unlimited voice messages, scheduled and disappearing messages, unlimited searchable history, unlimited one-on-one audio and video calls, built-in task management, 20 GB file storage per team, message-to-task conversion, up to 5 team members, 1 guest user, 1 multi-conversation guest, up to 10 integrations, and community support. It is a more structured team collaboration workspace than a simple chat room, and the free plan clearly states where the practical caps are. If your team is small and needs chat plus lightweight task tracking, it is a reasonable step up.
- Beats Gitter: 20 GB file storage per team
- Falls short: The free plan is capped at 5 team members, so it is far less open-ended than Gitter for larger groups.
- Who should switch: Switch to Chanty if you want chat plus task management for a small team and can live within the member cap.
Pumble
FTV 52 / 100Pumble's free plan includes unlimited users, unlimited message history, unlimited channels, voice and video messages, 1:1 voice and video meetings, native Clockify and Plaky integrations, Slack import, 10 GB storage per workspace, export from public channels, quote messages, and up to 3 apps and integrations. It is broad enough for general team communication while still staying free, and it works across desktop, web, iOS, Android, macOS, Windows, and Linux clients. The free plan is attractive when you want a conventional workspace chat tool with no user ceiling and modest storage.
- Beats Gitter: Unlimited users
- Falls short: Its free plan only allows up to 3 apps and integrations, which is narrower than some other collaboration tools.
- Who should switch: Switch to Pumble if you want a full team chat workspace with unlimited users and history on the free tier.
Twist
FTV 43 / 100Twist's free plan includes up to 1 month of comments and messages, up to 5 integrations, up to 5 GB file storage, standard support, up to 500 internal member accounts, and up to 500 external guest accounts. It is built for asynchronous team messaging, so it can suit teams that want threaded discussion and do not need a sprawling always-on room. The free tier is explicit about retention and account caps, which makes it easier to judge whether it fits your team before paying. It works best for organized work communication rather than open community chat.
- Beats Gitter: Up to 500 external guest accounts
- Falls short: History is limited to up to 1 month of comments and messages, which is much tighter than a no-cap community chat setup.
- Who should switch: Switch to Twist if your team prefers threaded async discussions and you are comfortable with limited free history.
Two quick picks
Pumble
Pumble is the closest drop-in for teams that want a familiar chat workspace with channels, direct messages, search, file sharing, and desktop and mobile apps. It keeps the switch simple while offering an unlimited-user free tier and unlimited message history.
Braid
Braid gives the most free headroom on the clearest capacity axes, with unlimited users, unlimited history, and unlimited integrations on its free forever community plan.
Frequently asked questions
Does Gitter's free tier limit public or private conversations?
The provided free-tier items say both public conversations and private conversations are entirely free, and they do not state a limit on either.
Which alternative is best if I need unlimited message history?
Braid, Pumble, and Chanty all state unlimited or effectively unlimited history on their free plans, with Braid and Pumble also keeping user limits high or absent.
Which alternative is closest if I just want a chat app, not an API platform?
Pumble is the closest match for a ready-made chat workspace, while Stream is more for building chat into your own product.
Which alternative is best if I need free voice or video calling?
Element, Chanty, and Pumble all include calling features on their free tiers, but Chanty and Pumble are the more direct team chat replacements.
Bottom line
For the most common case, Pumble is the best alternative to try first. It keeps the switch low-friction for team chat, offers unlimited users and unlimited message history on the free plan, and adds practical workspace features like channels, direct messages, file sharing, and meetings. If your priority is the most free room before you hit a ceiling, Braid is the better pick. If you want the easiest replacement for a chat workspace, Pumble is usually the first stop.
Read the full listing for Gitter. Scores use the FTV methodology at /ftv. Browse more alternatives on /alternatives, or head-to-head comparisons on /compare.