About

Better Stack is an observability and incident response platform that helps teams monitor infrastructure, trace requests, manage logs, track errors, and communicate outages from a single product suite.

It combines AI-assisted root cause analysis with practical operational tools so engineering teams can detect issues faster, investigate them with richer context, and coordinate responses without switching between multiple systems.

  • AI SRE for agentic root cause analysis and incident assistance
  • Uptime monitoring, heartbeats, and transaction checks
  • Log management, tracing, infrastructure monitoring, and error tracking
  • Incident management, on-call workflows, and status pages
  • Real user monitoring and a time series data warehouse

Free Tier Value

50
FTV score
Credit card Required
Feature parity 70%

The page explicitly shows a free-for-personal-projects tier with capped recurring quotas: 10 monitors/heartbeats, 100,000 exceptions, 5,000 session replays, 3 GB logs for 3 days, 30 GB metrics, 3 GB web events for 3 days, 3 GB warehouse events for 30 days, and 1 status page. Because this is a capped free tier, I did not mark it unbounded; and since the page includes a sign-up flow, I set no_cc_required to false. The free tier value is usage-based and conservative, but the prompt requires a single number only when a clear paid-plan comparison is possible; here the page does not provide a direct paid-plan equivalent for the bundled free quotas, so I set free_tier_value_usd_per_month to null rather than fabricate a number.

What's included in the free tier

  • Access to 10 monitors and heartbeats.
  • Receive Slack and e-mail alerts.
  • Track 100,000 exceptions per month.
  • Use 5,000 session replays.
  • Store 3 GB of logs for 3 days.
  • Use 30 GB of metrics.
  • Store 3 GB of web events for 3 days.
  • Store 3 GB of warehouse events for 30 days.
  • Include one status page.

Paid plans

Responder

$34 / seat / mo
license
1 responder license
status pages
1 included
phone call alerts
unlimited
SMS alerts
unlimited
  • Access to Uptime with incident management
  • On-call scheduling
  • Monitoring
  • Status pages
  • Unlimited phone call alerts
  • Unlimited SMS
  • Slack integration
  • E-mail alerts

Basic single-channel integration

Custom
included
  • Slack & MS Teams-based native incident management
  • Basic single-channel integration
  • /incident command
  • AI post-mortems
  • Manage on-call schedules
  • Channel per incident
  • Shareable dashboards
  • Quick status page updates

Additional public status page

$15 / mo
status page
1 additional public page
  • Additional public status page
  • Custom sub-domain
  • Private status pages
  • Embeddable system status
  • White-labeling
  • Password authentication
  • IP allowlisting
  • Single Sign-On

Additional 50 monitors

$25 / mo
monitors
50 additional monitors
  • Uptime monitoring add-on
  • Unlimited phone call alerts
  • Up to 30 seconds check frequency
  • Screenshots of errors
  • Unlimited SMS
  • Multi-location & geo-specific checks
  • Push notifications
  • Slack integration

Additional 10 heartbeats

$20 / mo
heartbeats
10 additional heartbeats
  • Cron job monitoring add-on
  • Unlimited phone call alerts
  • Up to 1 second check resolution
  • Unlimited SMS
  • Configurable grace period
  • Push notifications
  • Slack integration
  • Status pages

Basic single-channel integration

Custom
included
  • Slack & Teams workflows
  • Native incident management
  • Basic single-channel integration

Pricing extracted from Better Stack's pricing page. Always verify current pricing before committing.