Yes, Superlog has a permanent free tier alongside its paid plans. The free plan includes 1 seat with access for a single user, 1 cloud machine at a time for one active run, and 2 cloud machine hours per month for limited usage. FreeTier.co estimates the free tier at about $5.00/mo, and no credit card is required to sign up.
About
Superlog is an observability and incident investigation platform for logs, traces, metrics, and frontend errors. It connects to existing tools such as Sentry, Datadog, Grafana, Slack, GitHub, AWS, and OpenTelemetry, then uses those signals to find missing logs and traces, surface OpenTelemetry tagging gaps, and capture browser exceptions with source maps.
The product includes automation workflows that can be triggered from Sentry, Slack, webhooks, or schedules. It supports scoped repository access, isolated investigation sandboxes, shared workspaces on higher plans, and telemetry retention of 30 days. The free plan includes 5M logs, 1M spans, 10M metric points per month, 2 cloud machine hours per month, and 1 seat.
- 5M logs per month
- 1M spans per month
- 10M metric points per month
- 2 cloud machine hours monthly
- 30-day telemetry retention
- 1 seat free plan
- OpenTelemetry and browser SDK support
- Sentry, Datadog, Slack, GitHub integrations
Free Tier Value
This free tier is capped but genuinely usable: it includes a single seat, one active cloud machine, and 2 cloud machine hours each month, plus a one-time $5 AI credit. Since the cheapest paid plan is Pro at $100/month, the free offer is roughly 5% of that plan’s price, so about $5/month in practical value. No credit card is required, which lowers friction, but the monthly caps keep it well below the paid tiers.
What's included in the free tier
Verified
- 1 seat with access for a single user.
- 1 cloud machine at a time for one active run.
- 2 cloud machine hours per month for limited usage.
- Community support for help from the user community.
- $5 of Superlog AI usage as a one-time grant.
See Superlog pricing for current limits.
Paid plans
Pro
- seats
- 1
- cloud machines at once
- 3
- cloud machine hours per month
- 50
- AI usage credit per month
- $100
- 1 seat
- Up to 3 cloud machines at once
- $100 of Superlog AI every month
- 50 cloud machine hours per month
- Email support
Team
- seats
- Unlimited
- cloud machines at once
- 10
- cloud machine hours per month
- 500
- AI usage credit per month
- $200
- Unlimited seats
- Up to 10 cloud machines at once
- $200 of Superlog AI every month
- 500 cloud machine hours per month
- Shared workspaces and admin dashboard
- Priority support and Slack
Enterprise
- seats
- Unlimited
- cloud machines at once
- Custom
- cloud machine hours per month
- Custom
- AI usage credit
- Custom
- Custom AI usage and machine capacity
- SSO and SAML
- Audit logs
- Support SLA
- Invoice billing
Pricing extracted from Superlog's pricing page. Always verify current pricing before committing.
Common questions
Is Superlog free forever?
Yes. Superlog has a permanent free tier alongside its paid plans, though the allowance typically resets each month.
Does Superlog require a credit card?
No. You can start on Superlog's free tier without entering card details.
What happens when you exceed Superlog's free tier?
You move to a paid plan. Superlog's cheapest paid plan is Pro at $100 / month.
What is Superlog's free tier worth?
Superlog's free tier is worth about $5.00 per month. That maps to an FTV score of 51/100. The FTV score is explained at freetier.co/ftv.
