Where New Relic's free tier stops
New Relic New Relic's free tier gives you one Full Platform User with all 50+ platform capabilities, plus unlimited Basic Users, 100 GB of data ingest per month, and at least eight days of retention. It also includes unlimited ping monitors and 500 synthetic monitoring checks, with default logs obfuscation turned on. That is enough to evaluate the platform, but it becomes tight as soon as you need more ingest, more hands on the account, or longer history than the built-in retention window. Once those monthly caps matter, a different free tier may fit better.
Switch table
| New Relic | Middleware | Embrace | Better Stack | Amazon CloudWatch | Azure Monitor | Sentry | |
|---|---|---|---|---|---|---|---|
| monthly ingest or data volume | 100 GB per month | Unlimited during 14-day trial | Not stated | 3 GB of logs, 30 GB of metrics, 3 GB of web events, 3 GB of traces | 5 GB of logs per month | 5 GB of log ingestion in Analytics Logs tier | Not stated |
| users included | 1 Full Platform User plus unlimited Basic Users | Unlimited users during 14-day trial | Up to 5 users | Not stated | Not stated | Not stated | 1 user account |
| retention | At least 8 days | 14 days | 3 days | 3 days for logs, web events, and traces | Rolling data varies by feature; 7 days for Database Insights Standard Mode | Not stated | Not stated |
| synthetic or uptime checks | 500 synthetic monitoring checks plus unlimited ping monitors | Unlimited synthetic checks during 14-day trial | Not stated | 10 monitors and heartbeats | 100 canary runs | Ping web tests are free | 1 uptime monitor and 1 cron monitor on paid Team plan only; free tier does not state a quota |
| dashboards | Included, count not specified | Included, count not specified | Basic dashboards included | Not stated | 3 custom dashboards | Not stated | 10 custom dashboards |
| API or query volume | Unknown | Unknown | Not stated | Not stated | 1 million metrics API requests per month | 1,000,000 platform metric API calls per month | Not stated |
| Card required | - | Yes | Yes | Yes | Yes | Yes | Yes |
| First paid tier | - | Pay As You Go, $0.3 GB of metrics, logs, traces | Pro, $80/month | Responder, $34 per license per month | CloudWatch paid usage, varies by usage | Azure Monitor, varies by usage | team, $26/mo |
The alternatives
Middleware
FTV 15 / 100Middleware's free trial gives you unlimited data ingestion, unlimited RUM sessions, unlimited synthetic checks, unlimited users, and 14-day retention for the length of the trial. It also includes browser test runs, dashboards, alerts, tracing, log search, and community-based support. The free access is broader than New Relic on short-term capacity, especially if your main pain is ingest volume or needing several people to test the platform at once. The tradeoff is that it is only a 14-day trial, not a perpetual free tier, so it works best when you want a fast evaluation window. Switch here if you need to validate full-stack observability quickly and can live with a time limit.
- Beats New Relic: Unlimited ingest and unlimited users during the trial
- Falls short: Only lasts 14 days, while New Relic is perpetual
- Who should switch: Switch if you want a short, unconstrained evaluation and can finish testing within two weeks.
Embrace
FTV 62 / 100Embrace's free plan includes up to 1 million sessions per year, up to 5 users, 3 days of events retention, basic performance monitoring, basic dashboards and alerting, and error, exception, and crash reporting. That is a focused option for mobile or app teams that care more about session volume and user-facing reliability than broad platform breadth. It beats New Relic on session-based allowance for teams that think in annual usage, and it keeps a small team together with up to five users. It falls short on platform scope and retention depth, since New Relic's free tier gives you full-platform access, more retention, and more ingest. Switch if your work is mobile-heavy and your main free-tier constraint is user-session analysis.
- Beats New Relic: Up to 1 million sessions per year
- Falls short: Much narrower platform scope than New Relic
- Who should switch: Switch if your priority is mobile-first error and session monitoring rather than broad observability.
Better Stack
FTV 49 / 100Better Stack's free tier includes 10 monitors and heartbeats, Slack and e-mail alerts, 100,000 exceptions per month, 5,000 session replays, 30 GB of metrics, 3 GB of logs for 3 days, 3 GB of web events for 3 days, 3 GB of traces for 3 days, and one status page. It is a good fit when you want a broader incident-response workflow along with observability basics, especially if you value a public status page. Compared with New Relic, it gives more concrete status-page and incident-facing tooling, but it is much tighter on raw ingest and retention. Switch if your team needs lightweight monitoring plus status communication in one place.
- Beats New Relic: Includes a free status page and incident-response tooling
- Falls short: Far less ingest and retention than New Relic
- Who should switch: Switch if you need monitoring plus outage communication, not a broad observability account.
Amazon CloudWatch
FTV 55 / 100Amazon CloudWatch's free tier includes 5 GB of logs per month, 1,800 minutes of Live Tail usage, 10 custom or detailed monitoring metrics, 1 million metrics API requests, 3 custom dashboards, 10 alarm metrics, 100 canary runs, 1 million web RUM events, and free basic monitoring metrics from AWS services. It is especially attractive for AWS-native workloads because several basics are always available without separate setup. It beats New Relic on AWS integration depth and on the number of distinct free observability building blocks you can use if your infrastructure already lives in AWS. It falls short on simplicity and user access, since New Relic's free tier gives you one full platform user plus unlimited basic users. Switch if your stack is already centered on AWS.
- Beats New Relic: Stronger AWS-native coverage and more free observability primitives
- Falls short: No free unlimited basic-user access like New Relic
- Who should switch: Switch if your applications and infrastructure are already mostly in AWS.
Azure Monitor
FTV 44 / 100Azure Monitor's free tier includes Azure Activity Logs at no charge, unlimited standard platform metrics, the first 1,000,000 metric API calls per month, free ping web tests, 100 activity log alert rules, 10 monitored metric time-series, and a large bundle of free notifications across email, push, ITSM, webhooks, voice, and SMS. That makes it practical for Azure-heavy teams that want to monitor platform activity and alerting without paying immediately. It beats New Relic on Azure-native governance signals and notification breadth, but it is more limited on full-platform observability, user access, and ingest-style usage. Switch if your primary need is monitoring and alerting inside Azure rather than a general-purpose observability workspace.
- Beats New Relic: Better Azure-native logs, metrics, and notification allowances
- Falls short: Less full-platform observability depth than New Relic
- Who should switch: Switch if you mainly monitor Azure resources and want free alerting and metric queries.
Sentry
FTV 56 / 100Sentry's free tier includes one user account, error monitoring, tracing, email alerts and notifications, and 10 custom dashboards. It is the most focused option here for developers who mainly need issue tracking, error diagnosis, and performance tracing in a solo workflow. It beats New Relic on straightforward developer ergonomics for error-centric debugging, because the free tier is simple and centered on the core app issue loop. It falls short on breadth, since New Relic's free tier includes full-platform access, more users, and 100 GB of ingest. Switch if you mostly care about application errors and traces rather than a broader observability surface.
- Beats New Relic: Simpler error monitoring and tracing workflow
- Falls short: Only one user, with less platform breadth than New Relic
- Who should switch: Switch if you are a solo developer focused on app errors and traces.
Two quick picks
Amazon CloudWatch
CloudWatch is the closest drop-in for teams already centered on metrics, logs, traces, dashboards, alarms, and synthetic checks. It covers many of the same observability basics as New Relic, and the switch is least disruptive if you already work inside AWS.
Middleware
Middleware offers the largest temporary headroom because its free trial removes the practical ingest and user limits during the trial window. If you want to stress test observability at full volume before paying, it gives the most room.
Frequently asked questions
Which alternative is closest to New Relic's full-platform approach?
Amazon CloudWatch is the closest overall if you want a broad observability surface, especially on AWS. Middleware is also close in breadth, but its free access is only a 14-day trial.
Which option is best if I need the most free ingest?
Middleware has the most free ingest during its trial because it lists unlimited data ingestion for 14 days. New Relic itself is perpetual, but capped at 100 GB per month.
Which alternative is best for a solo developer focused on errors and traces?
Sentry is the most focused fit. Its free tier is simple, includes one user account, and centers on error monitoring, tracing, alerts, and dashboards.
Which option is best for AWS or Azure workloads?
CloudWatch is the better match for AWS-native stacks, while Azure Monitor is the better match for Azure-native stacks. Both are more platform-specific than New Relic.
Bottom line
For most teams leaving New Relic's free tier because of monthly caps, Amazon CloudWatch is the best first alternative if the workload already lives in AWS, since it gives broad monitoring primitives, logs, metrics, dashboards, alarms, RUM, Synthetics, and X-Ray without forcing a new operating model. If you are not AWS-centered and mainly want a wider temporary ceiling, Middleware is the best headroom play, but it is only a 14-day trial.
Read the full listing for New Relic. Scores use the FTV methodology at /ftv. Browse more alternatives on /alternatives, or head-to-head comparisons on /compare.