About
Middleware is a full-stack observability platform that collects infrastructure, APM, real user monitoring, logs, synthetic checks, browser tests, and LLM observability data in one place. The platform includes an AI SRE Agent for issue detection, root cause analysis, and automated fixes, along with dashboards, alerts, tracing, and log search.
The pricing page lists a 14-day free trial with unlimited data ingestion, unlimited RUM sessions, unlimited synthetic checks, 10 browser test runs, unlimited users, community support, and 14-day retention. After the trial, the pay-as-you-go plan charges $0.30 per GB of metrics, logs, and traces, with separate usage-based pricing for RUM sessions, synthetic checks, browser test runs, and OpsAI token usage.
- 14-day free trial
- Unlimited data ingestion
- Unlimited RUM sessions
- Unlimited synthetic checks
- 10 browser test runs
- Unlimited users
- 14-day retention
- Usage-based pay-as-you-go pricing
Free Tier Value
This free tier is a 14-day trial, so its monthly-equivalent value is about 14/30 of the cheapest paid plan. Using the $0.30 per GB pay-as-you-go rate as the baseline, the trial is worth roughly $0.14/month on a recurring basis, but it is time-limited and not perpetual. A credit card is not explicitly waived on the page, and the trial includes broad feature access with only a few practical caps, so the feature parity is high even though the dollar value is low.
What's included in the free tier
- Unlimited data ingestion during the 14-day free trial.
- Unlimited RUM sessions during the 14-day free trial.
- Unlimited synthetic checks during the 14-day free trial.
- 10 browser test runs during the 14-day free trial.
- Unlimited users during the 14-day free trial.
- Community-based support during the 14-day free trial.
- 14-day data retention during the free trial.
See Middleware pricing for current limits.
Paid plans
Pay As You Go
- RUM sessions
- $1 per 1K sessions
- Synthetic checks
- $1 per 5K checks
- Browser test runs
- $10 per 1K runs
- Data volume
- $0.3 per GB
- Error solving with OpsAI
- Ingestion control & data pipeline
- Default 30 day retention
- SSO and security features
- Dedicated Slack/MS Teams channel
Enterprise
- Data retention
- Custom
- Cloud deployment
- Bring your own cloud
- Dedicated account team
- Multi-year contract discounts
- Custom data retention
- Bring your own cloud
- 24x7 support
Pricing extracted from Middleware's pricing page. Always verify current pricing before committing.
