About

Bitrix24 is an online workspace that combines CRM, tasks and projects, collaboration, websites and stores, and HR automation in one cloud product. The pricing page lists a free plan for 1–2 users with 5 GB storage, basic CRM for deals and contacts, Kanban and Gantt task views, shared calendars, and chat plus video calls.

The paid cloud plans add higher storage and broader automation, while the enterprise tier scales to 10,000 users and up to 100 TB. The free offering is perpetual but capped, so it fits a free tier rather than an always-free plan.

  • 5 GB free storage
  • 1–2 user free plan
  • Basic CRM for deals and contacts
  • Kanban and Gantt task views
  • Shared calendars
  • Chat and video calls

Free Tier Value

58
FTV score
Est. value$15 / month
Trial length15 days
Credit cardNot required
Feature parity35%

This free tier is a capped but genuinely usable starter offer: it includes 1–2 users, 5 GB of storage, basic CRM, tasks, calendars, and chat/video calls, and the page says it is free forever. Compared with the cheapest paid plan at $49/month, that’s roughly 30% of the entry plan’s price, so about $15/month in practical value. No credit card is required, and there is also a 15-day trial for higher-tier features.

What's included in the free tier

  • Access for 1–2 users.
  • 5 GB storage.
  • Basic CRM for deals and contacts.
  • Tasks with Kanban and Gantt views.
  • Shared calendars.
  • Chat and video calls.

Paid plans

Basic

$49 / mo
users
5
storage
24 GB
  • Includes 5 users
  • 24 GB storage
  • Sales pipelines
  • Recurring deals
  • Email integration
  • Telephony
  • Web form designer
  • Website builder

Standard

$99 / mo
users
50
storage
100 GB
  • Includes 50 users
  • 100 GB storage
  • Sales automation
  • Unlimited leads
  • Invoices & estimates
  • Online payments
  • WhatsApp marketing
  • E-commerce

Professional

$199 / mo
users
100
storage
1,024 GB
  • Includes 100 users
  • 1,024 GB storage
  • AI-powered sales
  • Call tracking
  • Email marketing
  • Workflow automation
  • Analytics & reporting tools
  • Task automation

Enterprise

$399 / mo
users
250
storage
3 TB
  • 250 users
  • 3 TB storage
  • Unlimited branch accounts
  • Centralized management
  • Distributed servers
  • SOC-compliant AWS hosting
  • 99.95% SLA guarantee
  • Priority customer support

Enterprise

$639 / mo
users
500
storage
5 TB
  • 500 users
  • 5 TB storage
  • Unlimited branch accounts
  • Centralized management
  • Distributed servers
  • SOC-compliant AWS hosting
  • 99.95% SLA guarantee
  • Priority customer support

Enterprise

$799 / mo
users
1,000
storage
10 TB
  • 1,000 users
  • 10 TB storage
  • Unlimited branch accounts
  • Centralized management
  • Distributed servers
  • SOC-compliant AWS hosting
  • 99.95% SLA guarantee
  • Priority customer support

Pricing extracted from Bitrix24's pricing page. Always verify current pricing before committing.