About

Fullstory is a behavioral analytics platform that captures user interactions on web and mobile apps, then provides session replay, funnels, heatmaps, dashboards, and related analysis tools. The pricing page also describes Fullcapture, which records interaction data in a privacy-first way for later analysis and activation.

The free offering is FullstoryFree, which includes 30,000 monthly sessions, 12 months of analytics retention, and access for up to 10 users. It is positioned for individuals and small teams that need core session replay, basic analytics, and debugging capabilities without a credit card.

  • 30,000 monthly sessions
  • 12 months analytics retention
  • Up to 10 users
  • Session replay and basic analytics
  • Debugging tools
  • Web and mobile behavior capture

Free Tier Value

60
FTV score
Est. value $12 / month
Credit card Not required
Feature parity 72%

This free tier is a permanent, no-credit-card plan with real monthly limits rather than a short trial. The included 30,000 sessions and 12 months of retention make it meaningfully usable for small teams, but the cap and the lack of advanced paid features keep it well below the paid plans; a reasonable buyer-value estimate is about $12/month, roughly a quarter to a third of a typical entry business plan.

What's included in the free tier

  • 30,000 monthly sessions included.
  • 12 months of analytics retention included.
  • Access to Session Replay included.
  • Access to basic analytics included.
  • Access to debugging tools included.
  • Up to 10 users included.

Paid plans

Business

Contact sales
Request pricing & demo
  • Deep product analytics
  • Qualitative insights
  • Session Replay
  • Developer Tools
  • Heatmaps
  • Scroll Maps
  • Click Maps
  • Tabbed Browsing

Advanced

Contact sales
Request pricing & demo
  • Trend discovery
  • Roadmap planning
  • Funnel analysis at scale
  • Session Replay
  • Product Analytics
  • Guides and Surveys
  • Mobile Analytics
  • Customizable Dashboards

Enterprise

Contact sales
Request pricing & demo
  • Predictive modeling
  • GenAI and LLM data use
  • Product Analytics
  • Mobile Analytics
  • Role-Based Access Control
  • SAML Single Sign-On
  • Security controls
  • Data export

Pricing extracted from Fullstory's pricing page. Always verify current pricing before committing.